Reporting
IT Director role
Strategy
Systems development
Cloud migration
Risk management
Systems reviews
Business continuity
Business intelligence
Intranet
Pipeline management
Systems integration
Document management
Document builder
Email & calender integration
Alerting
Secure Client portals
Microsoft Office add-ins
Billing
Credit control
Printing
Telemarketing
Marketing
Bulk data management
CRM plugins
Reporting tool
Workflows
Microsoft Partner
Javascript
HTML5/CSS3
SQL
XML/XSL
Reporting services
Web services
We provide front end user experience and user interface development and presentation for our products.
We able to reuse these skills for preparing external websites for clients
We are offering an exciting opportunity to become part of our highly creative development team
We are looking for an enthusiastic, hardworking and self-motivated person who is looking to enhance their skills while creating and enhancing our software solutions
The successful candidate will work closely with Clients; testing and deploying new and existing software products
The role involves a mix of home and office-working
The candidate should have some knowledge of:
Microsoft SQL
HTML
XML
Javascript/jquery
Powershell
It would be advantageous to have knowledge of Microsoft SharePoint
Experience is a bonus but not essential as this is a junior position with opportunities to gain experience on the job
Salary is market rate.
We are looking for a responsible support analyst to organise our company’s day-to-day incoming support queries. Your job will be to handle incoming queries and requests from both end users and from team members
You will be responsible for:
1st Line application support
Handling Service Desk (Zendesk) tickets
Providing technical support for users with varying levels of IT knowledge and competence
Dealing with inbound calls and tickets from both Clients and internal users
Provide remote support across all offices
Maintaining accurate documentation sets and perform knowledge transfer and best practise
To succeed in this role, you should have experience with:
Service Desk/ IT Support environment
A knowledge of Office 365 cloud technologies including SharePoint and Teams
Windows desktop skills (Windows 10)
Worked on Cloud-based software
You will need excellent troubleshooting skills, solid analytical and problem-solving skills with an ability to follow instructions and guidance to complete tasks, excellent communication skills, both written and oral and a customer focused attitude
Working hours and remuneration are negotiable