Firm portal

What does it do?

The Cynare firm portal provides your Team members with a personalised, self-service web-based connection to relevant tools and services within your firm

The portal provides a branded experience for your Users to interact, reviewing work, carrying out tasks, securely sharing information and engaging with each other

The system provides a wide variety of optional tools, which we call widgets, completely configurable to your needs

The system can be made available on any modern device, such as a smartphone

How is it different?

The portal is unique in that it is vendor-agnostic

Other portals have been written to optimise one particular vendor’s software

This means they either don’t work very well with other systems, or don’t work at all

Cynare portals were created in consultation with accounting and financial services organisations and their Clients. This ensures complete relevance to your firm with no unnecessary content or complexity

Our portal integrates with a large variety of internal management and compliance systems from the major UK vendors of best-of-breed software

The CynareLink system aggregates and warehouses data from the underlying systems

How much does it cost?

Once installed and configured, the basic product costs from £10 per User per year

Adding optional widgets adds to the cost

What is the technology?

The portals are hosted as cloud services, with secure links to a firm’s internal systems

No servers are needed in addition to those already in a firm

Older internal systems are connected at a database level

More modern internal systems are connected using their APIs (application programming interface)

The high degree of automation is provided through our CynareLink system

This allows for rapid rollout and class-leading security

The system is regularly “penetration tested”

What are the benefits?

Simplicity

While individual team members may be experts in the software they use every day, other team members are not. Our system provides the whole team with relevant, up-to-date information using a simple web interface

Risk management

By aggregating and warehousing data, the Users do not have to manage different copies of the same data; running the risk of updates not being synchronised across all applications

The risk of re-keying errors are removed

The data is always up-to-date, removing the risk of basing business decisions on out-of-date information

As you would expect, we aggregate financial information

However, we also aggregate information relating to production, deadlines, statutory filing responsibilities and Client satisfaction

GDPR

The system assists with GDPR (General Data Protection Regulation) compliance

Accessibility and usability

The system has been tested to ensure compliance with the latest accessibility guidelines

The usability of the system ensures the vast majority of your Users will need little training and should rarely need to contact your support team

Flexibility

We are able to configure access to different parts of the portal to different Users

This ensures Users are not bothered with irrelevant information; simplifying their experience

Branding

The Firm portal is branded using your style guide

Users see it as the central part of their system, rather than just another piece of software to learn

How does it work?

Aggregation and warehousing

The CynareLink system constantly gathers and processes data from the underlying systems, ensuring the warehouse is kept up-to-date

Simple interface

The information is presented in a simple web interface, which may be accessed from any device

Security

The system uses multi-factor authentication in the same way as government agencies and the UK banks, so your data is always secure

Acknowledgements and links

We make extensive use of the Microsoft technology stack

All Cynare solutions are tested for compliance with the Web Content Accessibility Guidelines

We link on-premises systems

We link cloud systems

We link to Microsoft 365